Effective Date: October 2023
Welcome to TicketsBerlin.net (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website. By accessing or using our services, you agree to the practices described herein.
Our policy applies solely to information collected through this Site and does not cover third-party websites or services linked to or from our Site. We reserve the right to update this policy at any time, and your continued use signifies acceptance of any changes.
When you browse our site, you may voluntarily provide personal details such as your name, email address, and payment information when purchasing tickets or contacting us. You are not required to provide personal data to access general content, but certain features necessitate account registration.
We may automatically collect technical information about your device and browsing activity, including IP address, browser type, access times, and pages viewed. Cookies and similar technologies help us analyze site usage and enhance user experience.
Your personal data is used to process ticket orders, manage your account, and facilitate customer support. We may share relevant details with third-party ticket providers or delivery partners solely for order fulfillment.
With your consent, we may send promotional emails or SMS about upcoming events, discounts, or site updates. You can opt out at any time by following the unsubscribe instructions in our communications.
We may disclose your information if required by law, to protect against fraud, or to respond to lawful requests from authorities. We also implement security measures to safeguard your data but cannot guarantee absolute security over the internet.
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. You may request deletion of your data by contacting us, subject to legal and contractual obligations.
We use cookies to improve functionality, analyze site traffic, and personalize content. Cookies may include session cookies, persistent cookies, and third-party cookies from analytics or advertising partners. You can manage your cookie preferences via your browser settings or opt out of targeted advertising through third-party tools.
We employ reasonable security practices to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and you acknowledge this inherent risk.
Our services are intended for individuals aged 18 or older. We do not knowingly collect information from minors under 13. If you believe a minor has provided personal data, please contact us immediately.
You can opt out of marketing communications by following the unsubscribe links or replying STOP to SMS messages. You may also request access, correction, or deletion of your personal data by contacting us directly.
Depending on your jurisdiction, you may have rights such as access to your data, correction, deletion, or opting out of data sharing. Requests can be submitted via email or through our online forms. We will respond within the timeframe specified by law.
If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at [email protected]. We are committed to addressing your privacy rights and ensuring your information is handled responsibly.